Privacy Policy
Coverfleet LLC (“Coverfleet,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, services, and communications, including SMS messaging. By using Coverfleet’s services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect and process the following categories of information:
A. Information You Provide Directly Name, email address, phone number, company name Driver and fleet compliance details (if applicable) Payment and billing information Communications and interactions with Coverfleet
B. Information We Collect Automatically IP address, device type, and browser type Log data, cookies, and analytics tracking Usage details related to compliance and account activity
C. Information from Third Parties FMCSA, DOT, and regulatory databases Payment processors and financial institutions Third-party analytics and service providers.
2. How We Use Your Information
Coverfleet processes your data to:
Provide & Improve Services: To deliver compliance, safety, and regulatory management services tailored to trucking companies.
Customer Support & Communications: To respond to inquiries and provide account updates. Regulatory Compliance: To ensure fleet and driver compliance with DOT and FMCSA regulations.
Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity.
SMS Messaging & Notifications: To send account-related updates (e.g., compliance reminders, safety alerts, account notifications). You may opt out at any time by replying STOP. * We do NOT sell your data. We do NOT use it for mass marketing.
3. How We Share Your Information
We do not sell, rent, or distribute your personal data to third parties. However, we may share your data in the following circumstances:
With trusted service providers who help us operate our business (e.g., cloud storage, customer support platforms, payment processors).
To comply with legal obligations, such as regulatory requests from the FMCSA or DOT.
During business transactions, such as mergers, acquisitions, or restructuring, where personal data may be transferred as part of company assets.
For security reasons, such as investigating fraud, cyber threats, or other violations of our policies.
4. Your Rights & Choices
Depending on your location, you may have the following rights:
Under GDPR (For EU/EEA Users) Right to access your personal data Right to correct inaccurate data Right to delete or restrict processing Right to data portability Right to withdraw consent at any time
Under CCPA (For California Users) Right to know what personal information we collect Right to request deletion of your data Right to opt-out of data sales (Coverfleet does NOT sell data) Right to non-discrimination for exercising your privacy rights
How to Exercise Your Rights To exercise any of these rights, contact us at:
📧 support@coverfleet.com
📞 (786) 471-4929
5. Data Security & Retention
Coverfleet follows industry-leading security practices to protect your information, including:
Encryption & Secure Storage – Your data is encrypted in transit and at rest.
Access Controls – Only authorized personnel can access sensitive data.
Data Retention – We retain your data for as long as necessary to provide our services, comply with legal obligations, and prevent fraud.
In the event of a data breach, Coverfleet follows strict notification protocols in compliance with regulatory requirements.
6. SMS/Text Messaging Policy
Coverfleet offers SMS notifications to registered users for compliance updates, safety alerts, and account-related messages.
Opt-In: You provide explicit consent during signup, via keyword opt-in, or verbally. Message Frequency: Varies but typically limited to once per month.
Opt-Out: Reply STOP to unsubscribe at any time.
Privacy: Your number will never be shared or sold. For full SMS terms, visit our SMS Polcy page at https://coverfleet.com/sms-policy/.
7. Limitation of Liability
In no event shall Coverfleet, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; and/or (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, you can reach us at hello@coverfleet.com
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